[ INDEX 01 / 08 ] M E S Make Everything Simple
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Issue № 001 MES — a solo applied AI studio Now accepting · Q3 · 2026
Custom AI agents · solo studio

I delete your busywork. You ship faster.

Custom AI agents for sales, support & ops — researched, built, and live inside your tools in 21 days. Then I keep them running.

Book the kickoff See the receipts
21
day ship cycle
6
agent playbooks
1
operator, end-to-end
The work, automated Live
ticket #4821 invoice INV-2240 research acme.co
replied matched + posted meeting booked
In: busywork Out: done
Now booking · Q3 2026 · 1 slot open Built by an operator, not a consultant Scroll
21
Days, idea → live
Pre-committed, or your setup is refunded.
6
Agent playbooks
Sales, support, ops, content, deals, intake.
3
Retainer slots
One open for Q3 2026. I cap at three.
100%
Your cloud, your code
Runs in your accounts. You own it from day one.
Sales agents support triage invoice OCR lead research content ops deal underwriting prior auth inbox routing Sales agents support triage invoice OCR lead research content ops deal underwriting prior auth inbox routing
In motion

Three ideas, moving.

The whole studio in three loops. Complexity becomes simple. Repetitive work gets offloaded. The agent never clocks out.

01 · Simpleloop

Make it simple.

Tangled, twenty-step processes get reduced to one clean mark. It literally assembles itself out of the chaos.

02 · Automate24/7

Then automate it.

To-dos stream in as outlines, pass through the agent, and leave done — green, logged, gone. All day, every day.

03 · Operateforever

And operate it.

A live agent has a pulse. I monitor it, swap models, and ship upgrades — so the line never flatlines.

01 / Anatomy

Watch one think.

[ EMAIL · INBOUND ]

From signal
to action,
in 14 seconds.

An incoming email arrives. The agent reads it, classifies the intent, pulls the relevant context from your tools, drafts a reply in your voice, books the meeting, and updates the CRM. While you were reading this paragraph.

Auto-playing · loops
01 · RECEIVED+ 0.0s
From sarah@klaviyo.com: "Hey — would love to get a demo on the team this Tuesday if possible."
02 · CLASSIFIED+ 0.3s
Intent: meeting request · Sentiment: positive · Priority: hot lead
03 · ENRICHED+ 1.2s
Klaviyo · Series D · 1,200 emp · Sarah = Head of Lifecycle · last touch: 12 months ago
04 · REASONING+ 3.4s
Re-engage opportunity. Open: Tuesday 2pm or 4pm EST. Send 2 relevant lifecycle case studies. Loop in the AE.
05 · DRAFTED+ 8.1s
"Hey Sarah — great to hear from you. Tuesday 2pm or 4pm works. Sending two case studies you'll find relevant — Mailchimp and Postscript
06 · SHIPPED+ 14.0s
✓ Sent · ✓ Cal.com hold placed · ✓ CRM logged · ✓ AE looped · 14 seconds total
02 / Bottleneck

What's painful?

Click the one that sounds most like Tuesday at your company. We'll show you what we'd build.

01 · SALES

"Outbound is slow, and the reps hate it."

WE'D BUILDA 24/7 SDR agent
SDR
02 · SUPPORT

"We're drowning in tickets that have the same answer."

WE'D BUILDA triage + draft agent
CX
03 · OPS

"Half my team is retyping things from PDFs."

WE'D BUILDA document-ops pipeline
OPS
02 / Stack

Plugs into the tools you already use.

No rip-and-replace. Agents act inside your CRM, helpdesk, inbox, and back office — and reason with the best models from Anthropic and OpenAI. A few of the tools I build against:

HubSpot Salesforce Intercom Zendesk Slack Gmail Notion Airtable HubSpot Salesforce Intercom Zendesk Slack Gmail Notion Airtable
Anthropic OpenAI Stripe Shopify Google Sheets Zapier Postgres Linear Anthropic OpenAI Stripe Shopify Google Sheets Zapier Postgres Linear
02 / Services

Agents we ship.

SVC · 01

Sales SDR Agents

Research accounts. Draft personalised outreach. Book meetings. Update the CRM. Twenty-four hours a day, for less than a single rep.

SVC · 02

Support triage

Read every ticket. Classify, prioritise, draft a reply in your tone. Auto-resolve the simple ones. Escalate only edge cases.

SVC · 03

Invoice + document ops

OCR plus reasoning. Extract line items, match POs, flag anomalies, post to your ERP. We've processed 120K invoices so far.

SVC · 04

Content scheduling

Trained on your voice. Generates, formats, queues — across LinkedIn, X, blog, email. You approve from a single inbox.

SVC · 05

Deal underwriting

Built for syndicators and family offices. Underwrite a multifamily deal — OM to one-pager — in nine seconds.

SVC · 06

Healthcare prior auth

HIPAA-eligible. Read patient charts in Epic, match payer criteria, attach evidence, submit. 4 minutes per submission.

03 / The deal

What every build guarantees.

Day 21
Live, or refunded
Not in production by week three? Your setup fee comes back.
7 days
Cancel any time
Drifts below baseline? Cancel the retainer, no penalty.
3
Guardrail layers
Input validation, confidence gate, and a kill-switch — every agent.
100%
Yours from day one
Your cloud, your code, your model contracts. No lock-in.
Three weeks. → One agent. → Live.
How it works

From first message to live agent.

I build custom AI agents for small and mid-sized teams who want efficiency without hiring — sales, support, ops, paperwork. Here's the whole engagement, the way a red signal travels through it.

01 Get in touch

Reach out

Inbound, referral, or a LinkedIn note. You describe what's painful.
02 No pitch

Fit call

30 minutes. What's possible, what's not, whether to hire me at all.
03 Week 01

Map

Instrument one workflow. One measurable target. A signed plan.
04 Week 02

Build

Architect the agent, wire your tools, run it in shadow on real data.
05 Week 03

Ship

Soft launch, daily reports, earned autonomy. Live on day 21.
06 Retainer

Operate

I keep it healthy — monitoring, model swaps, monthly upgrades.
04 / Method

A repeatable 21-day process.

[ STEP · 01 ]

Map

Two working sessions. We sit with the team that owns the workflow, instrument it end-to-end, and leave with one measurable target.

Week 01 · 2 days
[ STEP · 02 ]

Build

We architect the agent, wire it to your stack, and run it in shadow mode on real data — without touching anything customer-facing.

Week 02 · 5 days
[ STEP · 03 ]

Ship

Soft launch to one team. Daily eval reports. Earned autonomy — the agent gets more authority as it earns it.

Week 03 · 5 days
[ STEP · 04 ]

Operate

An agent in production is a product, not a project. We monitor drift, swap models, ship one capability upgrade a month — forever.

Ongoing
05 / Why me

A studio of one. On purpose.

I'm a new studio — so I'll be straight with you: there's no wall of logos here yet. What there is, is a single operator who does the whole job, end to end, and stakes the engagement on it.

One set of hands.

No PMs, no offshore handoff, no junior swapped in after the pitch. The person who scopes your agent is the person who writes the prompts, the evals, and the 9am report.

Kickoff → handoff, same person

A real date.

Three weeks, pre-committed, refunded if I miss it. A solo operator can promise that because there's no roadmap, no committee, and no other team to wait on.

Live on day 21, or money back

Nothing to lock in.

It runs in your cloud, on your model contracts, in your repo — from day one. If we ever part ways, the agent keeps running and you owe me nothing.

Your code · your cloud · your call
M
MAKE everything SIMPLE
E
SINCE the first RETAINER
S
Two slots open · Q3 · 2026

Ready to ship
your first agent?

Book a fit call See work